Refund and Donation Certificate Policy – SN Helping Hand Foundation

Refund and Donation Certificate Policy

1. Refund Policy:

All donations made to SN Helping Hand Foundation are non-refundable, except in cases of technical error or unauthorized transaction.
Requests for refund must be sent in writing to info@snhelp.org within 7 working days of the donation, along with proof of payment.
Approved refunds will be processed within 10–15 working days via the original payment method.

2. Donation Certificate:

All eligible donors will receive a Donation Acknowledgement Certificate via email within 7 working days of the donation.
If applicable, an 80G Income Tax Exemption Certificate will be issued in compliance with the Income Tax Act, 1961.
Donors must provide complete and accurate personal details (full name, address, PAN) to receive a valid tax exemption certificate.

3. Contact for Queries:

For any issues related to refunds or donation certificates, please email info@snhelp.org or call +91 79912 83407.